$24.99

This course explores how small details in service—not medicine—drive perceived value and client loyalty. You’ll learn why clients are willing to pay more when the experience feels intentional, thoughtful, and consistent. The focus is not on being flawless, but on being excellent where it matters most. This course helps practices and professionals stop competing on price and start standing out through experience.

By taking this course you’ll learn:

• How client experience directly influences what people are willing to pay
• How to identify the 10–20% that truly differentiates your practice
• How to turn client feedback into strategic, actionable improvements
• How to build loyalty through consistency rather than chasing perfection