$24.99

Performance management doesn’t have to be uncomfortable—or avoided altogether. This course breaks down how to coach employees early, address issues clearly, and take corrective action when needed without damaging trust or culture. You’ll learn how to create a feedback-driven environment that supports growth while maintaining accountability. Strong leadership means knowing when to coach up—and when to coach out.

By taking this course you’ll learn:

• How to differentiate between coaching, counseling, and corrective action
• How to address issues early before they escalate into bigger problems
• How to document conversations properly to protect your team and clinic
• How to maintain fairness, consistency, and trust during performance conversations