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Templates Catalog
Online Tools for Veterinary Clinics and Professionals
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Leadership
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SOPs
Phone Calls SOP
Euthanasia Process SOP
Patient Visit Lists (PVL) SOP
Suggestion Box SOP
Oxygen Cage Setup SOP
Incident Report SOP
How to Define Your Vision, Values, and Mission for Your Veterinary Clinic
Filling Prescriptions SOP
Employee Pet Policy SOP
The Treatment Assistant Training Checklist
Emergency Protocol Supplies SOP
Call Backs SOP
Cleaning Kennel Runs/Cages SOP
Payment Plans SOP
Clarifying Your WHY, Vision, Core Values & Mission
How to Call a Prescription into a Pharmacy SOP
Examples of WHY, Core Values, Mission and Vision Statements
The Strengths-Based Worth Framework
The Self-Worth vs Self-Confidence Quiz
The Self-Worth Support Map
The Self-Worth Support Map
The Self-Worth Anchor Worksheet
The Outcome vs. Identity Reset
The Inner Critic Reset Guide
The External Metrics Detox Tracker
The 7-Day Worth Reset Challenge
The Values Alignment Worksheet
The Upward Conversation Playbook
The Toxic Pattern Tracker
The Step-By-Step Guide To Veterinary Leadership For Veterinary Students
The Stay, Shift, or Step Away Framework
The Step-By-Step Guide To Leadership For New Veterinarians
The Leadership Consistency Framework
Payment Plans SOP
The Leadership Wake Assessment
Check Reminders SOP
The Treatment Cross Training Checklist
The Surgery Technician Training Checklist
The Room Assistant Cross Training Checklist
The Surgery Assistant Training Checklist
The Surgery Cross Training Checklist
The Reception Cross Training Checklist
The Phone Etiquette Rubric (Current Client)
The Phone Etiquette Rubric (New Client Visit)
The Greeter Training Checklist
The Strengths-Based Worth Framework
The Pharmacy Cross Training Checklist
The Greeter Cross Training Checklist
The Client Service Training Checklist
The Associate Veterinarian Phase Training Guide
The Curiosity-First Conversation Redirect Guide
The Assumption Reset Protocol
The In-Room Client Experience Rubric
The Curiosity Before Conclusion Worksheet
The Onboarding Experience Standard
The New Hire Onboarding & Signature Checklist
The Feedback & Accountability Agreement
The Employee Offboarding Control Checklist
The Employee Exit Interview Form
The Treatment Technician Training Checklist
The Reception Training Checklist
The Room Assistant Needs Assessment Form
The Reception Needs Assessment Form
The Greeter Needs Assessment Form
The Euthanasia Needs Assessment Form
The Peer Interview Form
The Phone Screening Interview Guide
The Leadership Evaluation Form
Peer Interview Evaluation Form
The Job Shadow Feedback Form
The Veterinary Tonality Cheat Sheet: Pop-Culture Edition
The Employee Annual Evaluation Form
The Associate Veterinarian Review Form
The WOW–HOW–NOW Decision Guide
The Offboarding Culture Narrative Playbook
The WOW-HOW-NOW Documentation Form
The Performance Improvement Plan (PIP) Form
The Team Alignment Action Plan
The Client Reassurance Playbook
The Associate Veterinarian Needs Assessment Form
The Treatment Needs Assessment Form
The Employee Disciplinary Action SOP
The Coaching Progress Check-In
The Surgery Needs Assessment Form
The Debrief Readiness Guide
The Coaching A Conversation SOP
The 4 Step Coaching Action Plan
The First & Last Impression Scoring Rubric
The Three Tens Confidence Tracker
The Client Objection Response Framework
The VetPracticePro Customer Experience Scorecard
The WOW–HOW–NOW Leadership Scripts
The Sensory Experience Sprint
The Price Confidence Readiness Assessment
The Practice Differentiator Worksheet
The Expansion Readiness Test
The Excellence vs. Perfection Reality Check
The Client Value Signal Tracker
The Structured Team Debrief
The Five Non-Negotiables of a Euthanasia Appointment
The Euthanasia Experience Audit
The Debriefing Guardrails
The 60 Second Reset
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